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10109126.18 - Customer Service Management
Students apply the principles of good customer service management in a variety of hospitality environments. Particular attention will be given to the various roles and responsibilities of hospitality employees as they relate to customer service.

Academic Offering
Description Students apply the principles of good customer service management in a variety of hospitality environments. Particular attention will be given to the various roles and responsibilities of hospitality employees as they relate to customer service.
Prerequisites 10109101.18 / Academic Offering <min grade = C, min credit = 3.00>
Corequisites N/A
Fees N/A
Credits 2.00
Credit Types Audit, Credit, Exam/Work Experience, Pass/Fail, Transfer

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